Terms of Service
Introduction
Welcome to the RR Distinctive Bedding website. These Terms of Service govern your access to and use of our website and services ("Services"). Please read these Terms carefully, and contact us if you have any questions.
Acceptance of Terms
By accessing our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use, and disclose your personal information.
Account Registration
You may need to register an account to use some of our Services. You must provide accurate and complete information and keep your account information updated. You are solely responsible for maintaining the confidentiality of your account password.
Orders and Payment
All orders placed through our Services are subject to our acceptance. We may refuse to accept or cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Intellectual Property
The Services and all materials therein, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (the "RR Distinctive Bedding"), are or may be protected by copyright and other intellectual property laws.
Limitation of Liability
In no event shall RR Distinctive Bedding, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Changes to the Terms
We may revise these Terms from time to time. The most current version will always be on our website. By continuing to access or use our Services after the revisions become effective, you agree to be bound by the revised Terms.
Return & Exchange Policy
1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted within 60 days of the delivery date. To initiate a return or exchange, please contact us at [email protected] to obtain a return authorization. Be sure to include the item's order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.
2. RETURN SHIPPING. Shipping instructions will be included with your return authorization.
3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.
5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
If you have any questions about this return policy, please contact us at [email protected]